Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please contact email@example.com
Exchanging or returning a product without any defect or due to a wrong size being ordered is not permitted. Our website clearly displays a sizing chart alongside each item.
If at any time one or more of the provisions of these Terms and Conditions becomes invalid, illegal or unenforceable under any law or is held by a court to be invalid, illegal or unenforceable, the validity and enforceability of the remaining provisions hereof shall not in any way be affected or impaired thereby.
The Company reserves the right at its discretion to amend or vary the Terms and Conditions from time to time and will display updated Terms and Conditions on the Company’s website.
Law and jurisdiction
The contract (including for the avoidance of doubt the Terms and Conditions) shall be governed by and construed in all respects in accordance with the laws of England, and the Member and the company hereby agree to submit to the exclusive jurisdiction of the English Courts.
Dispute resolution procedure
If a dispute arises out of or in connection with this agreement or the performance, validity or enforceability of it (Dispute), thenthe parties shall follow the procedure set out in this clause:
- (a) The Member with the Dispute shall give to the Company written notice of the Dispute, setting out its nature and full particulars (Dispute Notice), together with relevant supporting documents. On service of the Dispute Notice, the Company shall attempt in good faith to resolve the Dispute;
- (b) if the Company is for any reason unable to resolve the Dispute within 60 days of it being referred to them, the parties agree to enter into mediation in good faith to settle the Dispute in accordance with the CEDR Model Mediation Procedure the mediator shall be nominated by the Society of Mediators if not otherwise agreed upon by the parties. To initiate the mediation, a party must serve notice in writing (ADR notice) to the other party to the Dispute, referring the dispute to mediation. Unless otherwise agreed between the parties, the mediation will start not later than 90 days after the date of the ADR notice.
No party may commence any court OR arbitration proceedings in relation to the whole or part of the Dispute until 90 days after service of the ADR notice, provided that the right to issue proceedings is not prejudiced by a delay.
If the Dispute is not resolved within 120 days after service of the ADR notice, or either party fails to participate or ceases to participate in the mediation before the expiry of that period or the mediation terminates before the expiry of that period, the Dispute shall be finally resolved by the courts of England and Wales.
Share subscriptions are not refundable.